Many find that trying to watch their Wrapped story crashes the Spotify app or that it simply refuses to run. That’s fun, but the feature hasn’t worked for some people. Spotify’s newer Wrapped feature allows you to check stats and play slideshows/playlists that showcase your musical experience over the past year.
If the problem is on their end, the best solution is to just wait for the service to get back online. If you suspect their servers are the main issue, it’s a good idea to head to Downdetector and see if there’s an increased spike of reports recently. Note: Spotify’s platform tends to be pretty stable, but it does crash occasionally.
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